Technical Support at Dediserve Ltd
Information Technology and Services | United Kingdom, GB
Well versed in general computer repair, networking, Active Directory, Exchange management etc. and confident in scripting languages such as PHP, Javascript, MySQL, HTML and CSS.
Specialties: PHP, HTML, CSS, General Network Support, PC Repair, MySQL
Jan
2011 - Present
Technical Engineer / Dediserve Ltd
Jan
2005 - Present
Freelance Music Photographer / Wakeuphate.com Photography
For the past while, i have been doing something i enjoy thoroughly and have a passion for, and that is photographing live acts, and shooting promotional photos for bands. - This is something i find i am still honing my skills on, and enjoy immensely.
Jun
2009 -
Jan
2011
Web Developer / Rumble Labs
Web Developer, using standards compliant HTML, CSS, Javascript, PHP, Ruby On Rails and MySQL
Oct
2007 -
Jun
2009
IT Network Admin / Tyco Safety Products
Network admin at American Dynamics / CEM Systems in Belfast - Currently Managing a Full Systems Move from 2 Sites Into 1 New Green-Field Site.
Nov
2006 -
Oct
2007
IT Network Admin / Systems Admin / Belfast International Airport
While fully security cleared, this position involved a wide range of responsibilities and requires excellent technical skills and the ability to work under pressure and to tight deadlines. I worked as part of an IT Team providing large-scale comms and application/hardware support to over 15 in-house companies and emergency services, as well as Priority support to BIA Employees. These duties ranged from basic cable patching/cable creation and the monitoring of over 25 servers, to solving major system problems such as maintaining the Flight Management Systems and the general upkeep of the Home Check-In SQL Server, running queries and general System maintenance. Some of my daily tasks included monitoring the Backup system, Remote Desktop Support, Active Directory Management, Flight Information Display Maintenance, Check in Maintenance and Mail Sweeper support. I also had many personal projects, both Windows and Linux based, and Enterprise-wide projects that I took part in/developed. I created a BIA Only Intranet, containing an IT Wikipedia, a MySQL Based Telephone Directory and a Network-Wide Systems Audit Utility. Recently I have commenced testing of a new MSSQL Based flight management system and am in the process of identifying bugs in this Web-based system.
Sept
2003 -
Nov
2006
Workshop Technician / Sulby Solutions
Entails Building, Servicing, Maintaining and upgrading existing computer systems including servers & networking in a workshop environment while being available all of the work day for technical support/consultancy This can range from a basic specification for a home computer or explaining a fault, to talking someone computer illiterate through a fix .This job has gained me a very high level of experience compared to a normal technician/on-site-technician due to the extensive range of computers of all shapes, sizes and ages brought into the business each day, with an equally extensive range of faults and problems. Due to this I have excellent troubleshooting skills when needed. The job also entails customer relations, over a phone scenario and face to face scenarios.
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Websites:
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Interests:
Photography, Music, Coding, PHP, jQuery, Ruby on Rails, Gaming